Turistera privacy notice

This is a courtesy translation. The Spanish version is the legally binding one.

Data controller

Mildred Reyes, acting on behalf of Turistera, with address at Carretera al Tequio 461, El Pedregal A103, 71230 Santa Cruz Xoxocotlán, Oaxaca, Mexico, is responsible for the use and protection of your personal data.

Personal data we collect

The personal data we collect directly from you through the reservation form includes:

Purposes of processing

We use your personal data for the following primary purpose, which is necessary for the service you request:

We also use your personal information for the following secondary purpose, which is not necessary for the service but helps us serve you better: keeping a customer database to send occasional newsletters.

ARCO rights

You have the right at any time to know what personal data we hold about you, what we use it for and the conditions of use (Access). You also have the right to request correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); to have it removed from our records or databases when you consider it is not being used properly (Cancellation); and to object to the use of your personal data for specific purposes (Opposition).

To exercise any ARCO right, send an email to contacto@turistera.com with your request. You will receive a response within 30 days.

Data transfers

Your personal data will not be transferred to third parties.

Withdrawing consent

If you wish to withdraw your consent to the use of your personal data, you can do so by emailing contacto@turistera.com.

Changes to this notice

Any change to this Privacy Notice will be communicated by email to customers registered in our database.

This privacy notice complies with the Mexican Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).